Introduction

Welcome to LuxRobe.store. This Payment Method Policy outlines the types of payment methods we accept, as well as important information regarding payment processing and security.

Accepted Payment Methods

  1. Credit/Debit Cards:
    • We accept major credit and debit cards, including Visa, MasterCard, and American Express.
  2. Bank Transfers:
    • Customers can choose to pay via direct bank transfer. Detailed bank account information will be provided at checkout.
  3. Cash on Delivery (COD):
    • For your convenience, we offer Cash on Delivery for orders within Pakistan. This option allows you to pay for your purchase when it is delivered to your door.
  4. Mobile Wallets:
    • We accept payments through popular mobile wallet services such as Easypaisa and JazzCash.

Payment Security

  1. Secure Transactions:
    • We use SSL (Secure Socket Layer) encryption technology to ensure that your payment information is protected. All transactions are processed through secure and trusted payment gateways.
  2. Data Protection:
    • Your payment details are confidential and will not be stored or shared with any third parties. Our privacy policy ensures that your information is handled securely.

Payment Confirmation

  1. Order Confirmation:
    • After your payment is successfully processed, you will receive an order confirmation email with your order details.
  2. Payment Issues:
    • If there are any issues with your payment, our customer service team will contact you to resolve the matter promptly.

Refunds

  1. Refund Process:
    • Refunds will be processed based on our Refund and Returns Policy. Refunds for payments made by credit/debit card will be credited to the same card. For bank transfers and mobile wallets, refunds will be made to the respective accounts.
  2. Processing Time:
    • Refunds may take 7-10 business days to process, depending on the payment method and your financial institution.

Contact Us

If you have any questions or concerns about our Payment Method Policy, please contact us at:

Email: Support@LuxRobe.store